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US BANK-Phoenix, AZ Complaint - Predatory Banking Practice - US Bank
US BANK-Phoenix, AZ Complaint

US BANK-Phoenix, AZ Complaint

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Predatory Banking Practice - US Bank


My student son withdrew $60.00 from his Student Checking account while at school; he apparently hit the CREDIT button on the ATM instead of the DebIt button. It is now US Bank's contention that this "accident" CREATED a Credit Card for my son. My son never received any Credit Card Statements as is normal and not US Bank is having Credit Card collectors call ME 4-7 times a day. The local branch manager REFUSES to speak to me stating that it is my son's account and not mine; this is inconsistent as I have full access to my sons Debit account on line. Typical BANKING PREDATORY PRACTICE.


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Comments


Markelsteph says: (6 years ago)
 0
Hi. I had the EXACT same treatment from PNC Bank when I went with my daughter to open a checking acct before she left for Freshman Yr of College. I was there the entire process of choosing which cking acct etc,I take care of the on-line acct...passwords, alerts, messages etc. Now, there was an overdraft problem and they would not talk to me because it was her account. She was 500 miles from home and had no time to deal with this nor did she understand what had happened. I was FURIOUS......why didnt they tell me to "sign" onto her account the day we both opened it? They never said I wouldnt be able to help her with problems etc. This is UNACCEPTABLE AND BAD BUSINESS!!! And the DAILY fees for overdraft kept racking up as they refused me to handle the problem for my child!!!! UGH!!
bey




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